Help center

• I can't sign in. Use "Forgot password" on the sign-in page. The reset email comes from noreply@furnishedkeys.com. Check your spam folder if it doesn't arrive within a few minutes.

• How do I change my email or phone number? Open your dashboard, go to Settings, and click Save. You'll see "Saved" when it's done.

• How do I add a listing? Sign in to your dashboard and add a listing from Listings. You can save a draft and come back to finish it later. Drafts appear under Listings.

• Why isn't my listing live yet? Every listing is reviewed before it's published. If anything is missing, we'll email you to say what to change.

• How do I block dates? Open Calendar in your dashboard and select the dates you want to block. Renters will see them as unavailable.

• What does "Confirm availability" do? It marks your dates as current, so renters can see when you last checked them.

• How do I reply to a renter? Open Inquiries, pick the conversation, and write your reply. You can also decline an inquiry.

• How do I contact an owner? Open a listing and click "Send inquiry." Include your dates, who's coming, and any pets.

• I haven't heard back. Owners reply on their own schedule. If a few days pass, inquire about another place too.

Email hello@furnishedkeys.com and we'll get back to you.